Privacy Policy
At OzVet Supplies we are committed to protecting your privacy and the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
We encourage you to read this Privacy Policy carefully to understand how your data is handled when interacting with our website or services.
Surgical-Grade Quality
We use high-grade stainless steel to ensure every tool meets the demands of real surgical environments no compromises.
Australia-Based Support
Get fast response times, local assistance, and shipping across Australia so your tools arrive on time, every time.
Veterinary Focused
Our instruments are built specifically for veterinary use. Each product supports clinical needs with accuracy and reliability.
Updates to This Policy
We may update this policy occasionally to reflect changes in our operations or legal obligations. Please check this page regularly to stay informed of any changes.
Information We Collect
We may collect personal information from you to provide veterinary products and related services. This may include:
Full name
Email address
Phone number
Billing/shipping address
Business/practice name
Other contact details
We do not collect sensitive information (e.g., health or religious details) unless required by law.
Payment Information
OzVet Supplies does not store your credit/debit card details directly. All online payments are securely processed through trusted third-party gateways (such as PayPal). Please refer to their respective privacy policies for more details.
How We Collect Your Information
We may collect your information when you:
Fill out a contact or inquiry form on our website
Register an account or place an order
Subscribe to our newsletter or email updates
Interact with us via email, phone, or in-person
Use our website or engage with our social media
We may also collect data indirectly through business partners or publicly available sources.
How We Store & Protect Information
Your personal data is stored securely in our systems. We take all reasonable steps to prevent unauthorized access, misuse, or loss of your information.
We recommend keeping your login credentials confidential and using a secure connection when accessing our website.
Note: We are not responsible for data breaches that occur outside our systems, such as through your internet service or public Wi-Fi networks.
Why We Collect Your Information
We use the information we collect to:
Process your orders and deliver products
Provide customer support
Respond to product inquiries
Improve our services and website functionality
Send order updates, promotions, or new product info
Comply with legal and regulatory obligations
Disclosure of Information
We may share your personal information with:
Couriers and shipping providers
Payment processors (e.g., PayPal)
Legal, accounting, or technical consultants
IT service providers and website hosting partners
We do not sell your personal information to third parties for marketing purposes
Correction of Information
If you believe the information we hold is inaccurate, outdated, or incomplete, please contact us at ozvetsupplies@gmail.com or info@ozvetsupplies.com.au. We’ll take prompt action to update or correct the data.
Cookies & Website Tracking
Our website uses cookies to improve your user experience. Cookies help us:
Save your preferences
Analyze traffic and visitor behavior
Improve navigation and page performance
We do not use cookies to track you after you leave our website or share cookie data with outside companies.
Visitor Analytics & Interaction
We may collect anonymized visitor data such as page views, time spent on pages, and clicks to improve our website design and user experience.
Occasionally, we may display short surveys or feedback forms to better understand our audience’s needs
Complaints & Contact
We are committed to handling your personal information with transparency and integrity. If you believe we have breached this policy or your privacy rights under Australian law, please contact us. We will investigate your complaint and work to resolve it as quickly as possible.
Contact Us
OzVet Supplies
📧 Email: info@ozvetsupplies.com.au
📍 Location: 20 Yorkville Rd Kalkallo, Victoria 3064
Why Choose Us
We Equip Clinics with Precision Tools, Not Promises
At Vetrio, we support veterinary professionals by providing surgical-grade instruments designed for performance, reliability, and clinical success. Our commitment is to your precision, not pet care advice.
Instruments Delivered
Satisfied Professionals
Clinic & Hospital Partners
Call for Consultation
(+61)45 017 9909